Privacy Policy 

At Ibne Alam, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or engage with our services. By interacting with us, you consent to the practices described in this policy.

1. Information We Collect

We collect and process the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, and home address provided when placing orders, requesting quotes, or contacting customer support.
  • Transaction Information: Payment details, purchase history, and delivery information.
  • Usage Data: Information on how you use our website, such as IP address, browser type, pages viewed, and time spent on the site.
  • Cookies and Tracking Technologies: We may use cookies to enhance user experience and analyze website performance.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process orders, deliver products, and provide customer service.
  • To respond to inquiries and provide requested information.
  • To improve our website, services, and product offerings.
  • To communicate promotions, updates, and offers (with your consent).
  • To ensure compliance with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third parties who assist in delivering our services (e.g., payment processors, delivery companies).
  • Legal Compliance: If required by law or to protect the rights, property, or safety of Ibne Alam or others.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of your personal information (subject to legal and business obligations).

6. Cookies and Tracking

We use cookies to enhance your experience on our website. You can control or disable cookies through your browser settings, but this may affect the functionality of our website.

7. Changes to This Policy

Ibne Alam may update this Privacy Policy periodically. Ibne Alam reserves the right to update or change this Privacy Policy at any time without prior notice. Any changes will be posted on this page.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Ibne Alam
Address: 84, Adam Jee Road, Saddar Rawalpindi, Pakistan
Email: Info@ibnealam.com
Phone: 051-2755743

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Ibne Alam with your information.